• Data Retention Policy for YuJa

    From December 15, 2023 we will be running a nightly data retention policy that automatically archives all videos that haven’t been viewed over a year. This is being implemented to clean up old, unused videos, and help with the eventual migration to the new video platform, Panopto, that will replace…

  • Panopto to Replace YuJa in 2024

    Following a thorough and competitive selection process, we are pleased to announce Panopto as our chosen video management platform, scheduled to replace from YuJa on 3rd June 2024. The decision comes after thorough consideration of feedback from our user community and our cumulative experience in delivering video services in the…

  • A New Video Service Is on Its Way – Integrated Video Project Update

    The Integrated Video Project is entering an exciting new phase as we work towards the release of a brand new service to support the creation and distribution of video content for education and all other areas of the university. Today, we’re excited to announce the selection of a new video…

  • Archival of YuJa Content – Important Notice

    In early August, we communicated our intentions to purge older and unused video content from YuJa, a necessary step towards managing our escalating storage demands. A technical hitch caused us a slight delay, but we are now positioned to commence the archiving process on Friday, 10th November, at 9am. We…

  • Update: Integrated Video Project Schedule

    There’s been a slight delay in the procurement phase of this project. Despite this, I’m pleased to announce that the Invitation-to-Tender has been issued on Public Contracts Scotland, where we’re awaiting responses from vendors. Importantly, this delay does not affect our target launch of June 2024. We’ll still be running…

  • Announcing the Integrated Video Project

    In recent years, we have made significant gains in enhancing our video capabilities to better support student learning. From lecture capture and hybrid delivery to the production of rich asynchronous video content, the university has been committed to leveraging technology to improve the learning experience. However, we acknowledge that there…

  • Lecture Capture Fix Being Deployed

    I am pleased to announce that our colleagues in DTS have completed a thorough investigation to address the unreliability issues that impacted lecture recordings this semester. A new version of the YuJa recording software is now being deployed, which promises to resolve the issues that were present in the previous…

  • Ongoing Reliability Issues with Lecture Capture

    Users have continued to experience reliability issues when recording lectures using the YuJa video software. The project team is continuing to work with the vendor to isolate and resolve these issues but read on to find out more about what’s happening, how we’re working to find a resolution and what…

  • Evaluating our Digital Education Services

    In 2023, we are launching a new twice yearly Digital Education Services Evaluation survey. This is part of a new service improvement strategy that will combine user feedback, anonymous usage data and statistics taken from Help4u to help us monitor the effectiveness of the services we provide and prioritise service…

  • My Dundee unavailable for some on-campus users (RESOLVED)

    Yesterday (10/11/2022), on-campus users experienced difficulties accessing My Dundee. Although we are still investigating the root cause, the issue appears to have been resolved. Read on for more information. What happened? Yesterday 10/11/2022, some users attempting to access My Dundee while on a university network e.g. Eduroam or on a…