Large scale Collaborate sessions

Watch our Large scale Collaborate sessions video here

Creating a Collaborate session for more than 250 users is simple, but you must remember to enable this when you first create the session. 

  1. Start creating your session as you normally would (see our Ultra 101 on using Collaborate for an overview of how to set up and moderate a session). 
  2. Click on the cog wheel for ‘Session settings’ and select the tick box for ‘Allow 250+ attendees to join’. Please note that this is the setting you need to use if you expect 250-500 users to attend the session. For larger groups, please contact Help4U and allow at least five business days before your session needs to be scheduled. 
  3. Click ‘Create’ when you’re done.

There are a few things that are different in large scale sessions. In sessions set up like this, participants won’t be able to share their audio or video, post chat messages, or draw on the whiteboard or files. Participants will be able to read anything a moderator or presenter posts in the ‘Everyone’ chat, but they will not be able to write any messages themselves. They also won’t have the ability to send private messages to anyone, including to moderators. 

Participants can use the ‘raise hand’ feature, and then a moderator could change that user’s role from ‘Participant’ to ‘Presenter’. This would allow that user to use the chat box or their microphone to ask their question or make their comment. When done, the admin could move that user back to the role of ‘Participant’. 

You can allow the chat once the session is running by clicking on the cog wheel in the session menu, and selecting the box for Post Chat Messages.

Updated on 23/08/2021

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