Resolving start date errors

Due to the way that you now change the due date in Turnitin, it is possible to set the start date in the Turnitin LTI and change the due date from Blackboard to a date before the start date. Once you’ve done this, Turnitin will have an error that prevents the submission point from being created. 

 

Screenshot of Turnitin error page that says: "Sorry, we could not process your request. Turnitin assignment could not be created. date_due - due date must be after start date.

When you see this, you’ll need to change the due date to be past the start date. If you don’t know when the start date is, you can change the due date to something far in advance (try a year ahead).

Go to the Course Content page and click on the three dots to the right of the Turnitin item and click Edit. Please note that this does not launch the LTI.

Screenshot of a Turnitin item from the main course page with a circle around the three dots and an arrow pointing to edit in the resulting menu

In the side panel that will appear, edit the due date and click Save when you’re done. 

Screenshot of sidepanel in My Dundee for editing Turnitin submissions

Once you’ve done that, you can open the Turnitin submission point and change the start date.  After you’ve changed that, repeat the process above to change the due date back to the date of your choice. 

Updated on 05/08/2021

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