Hybrid Update #11: Successes and Challenges

Having weathered the storm that took out power in Stonehaven, I'm back with another hybrid teaching spaces update. Today, I want to to reflect on how it's gone in our first two weeks of the semester and get an update on the ongoing work to roll out Dual-Mode to the remaining rooms. Key info: In the first two weeks of semester, there have been a total 623 bookings in the hybrid teaching rooms.We had a total of 26 tickets raise ... read more

Resolved: YuJa Service Incident

Update: 21/01/2022 at 3:30 PM GMT - YuJa have confirmed that the issue is resolved and we have tested and confirmed this as well. If you have any further issues, please let us know ASAP by logging a call in Help4U. 21/01/2022: We have had reports from approximately 1 PM GMT that videos recorded in YuJa are not playing. The video appears to load, but is stuck on the loading screen and does not progress. We are currently working with ... read more

Turnitin new feature – exclude templates

Turnitin has recently added a new feature you can use when you create your assignments. In the Optional settings area of the set-up, you can find a section for Exclude assignment template. You can either upload a file or add text directly by using the 'Create Custom Template' button. We strongly suggest that you use the Upload Template button to upload a file (.docx or PDF are recommended). You can add text directly in the custom template, but our testing ... read more
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Hybrid Update #10.5

A quick update this evening. The fabulous Jonathan Walker (Staff) and our install partners, Streamtec, have completed the weekend work updating rooms ready for tomorrow. If you have any issue in room, dial *1 for support. I'm pleased to say that we have now upgraded 23 teaching rooms and three lecture theatres to the Dual-Mode design. You can find the full updated list on the room tracking webpage, but this means we've actually surpassed our previous target by a Geography ... read more
Screenshot of the panel that says Start your session with an arrow pointing to this that says 1. Tap to start.

Hybrid Update #10: What to expect next week

An enormous amount of effort is happening in the background to meet our previously revised target of having 22 Dual-Mode rooms ready for next week, with the remaining 28 upgraded by the end of January. In today's post, I want to give you a quick progress update, let you know what to do if you are booked into a Hybrid Teaching Space in the next few weeks and link to our new room tracking page so you can keep track ... read more
Hybrid Update #9: Dual-Mode for Sem 2

Hybrid Update #9: Dual-Mode for Sem 2

mester 2 just over a week away, I want to be clear and open with where we are with the roll out of Dual-Mode in this post. The bottom line is that we will be unable to meet our target of upgrading the full 50 rooms in time for the 17 January. We have revised our target to deliver 22 rooms, with the rest being commissioned before the end of January. Working with Timetabling, we'll make every effort to ensure ... read more

Turnitin Service Incident 15/12/21

Turnitin has confirmed that they experienced an unexpected service incident on 15/12/21 from 15:22 to 16:10 GMT. We apologise for any stress or confusion this may have caused if you tried to access Turnitin during this time. You can see information on this issue on their status page. We have contacted Turnitin to get more information on this issue ... read more
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Green present with a blue bow, lights and a tag reading - From CTIL.

A Christmas Gift from CTIL

We can't believe Christmas has come around again already! For our present to you this year we have collated 12 days of websites to inspire and entertain you this festive season. Wishing you a very Merry Christmas and a well-deserved break! Click on the present image to open the gift! CTIL’s 12 Sites of Christmas ... read more
Image says System Error Codes

My Dundee Issue: 404 Error

Workaround (23/11/21): While Blackboard work on resolving this issue, you can adjust the settings in your browser to manage what happens when you download a file. The issue is occurring when the downloaded file tries to open in your browser, and you can adjust the settings to turn this option off. Manage download settings in: Chrome (look at the section on changing default download permissions)FirefoxSafariEdge: Open Microsoft Edge , then select Settings and more > Settings Select Downloads and toggle ... read more
CTIL, Service News |

Hybrid Update #8.5

In case you missed our Hybrid Update #8, we’re pleased to confirm that the next phase of the Hybrid Teaching Spaces project is on track for the start of Semester 2. In addition, we can now confirm details of how and when you can book some instruction and hands-on time with the new service. Read on for details. Upgraded Eduzone ready for Dual Mode. The content of this post was emailed to all staff on Monday 6 December Dual-Mode Rollout ... read more