This summer, CTIL will implement a new process for creating modules in Blackboard (My Dundee) as a first step in a series of planned improvements to how we manage our digital education services. The old manual method will make way for an automated one that works on the basic principle…
During the week, I attended a highly interactive workshop during the week in the Engine Shed in Stirling, lead by Sara Thomas, the Scotland Programme Coordinator for Wikimedia UK. While aimed at public library staff, I wasn’t the only person from a University there.
Those of you who are observant, may have noticed a new slider button at the bottom of Feedback Studio. Turnitin have recently introduced a new high resolution view of the students paper, but this does mean it’s a larger file size, so you may find disabling the high resolution useful…
We are writing to inform you about upcoming maintenance of the Questionmark OnDemand EU platform (ondemand.questionmark.eu) and advise of potential for downtime/disruption to the service. Maintenance window begins: Saturday, 19-May-2018, 7:00 Maintenance window ends: Saturday, 19-May-2018, 13:00 Potential for downtime/service disruption: During the maintenance window, Questionmark OnDemand customers (and participants…
Blackboard (the software powering My Dundee) run webinars covering a range of items of interest to users. In the past, these tended to be aimed at support teams, however, they have now started to run some aimed at those who work directly with the learners. There are 2 series that…
As some staff have noticed, Turnitin has had a number of short lived, but annoying, periods of down time recently. They have published a letter from the CEO, looking at the recent issues and, more critically, what they are doing to mitigate issues in the future. In particular they have said:…
This issue has now been resolved. We apologize for the inconvenience. Users have reported an issue when trying to access Questionmark OnDemand assessments on My Dundee. Affected students receive a message saying “The page cannot be displayed because an internal server error has occurred.” This issue has been reported to…
In addition to the service downtime on the 12th April, we have been notified by Maple TA that the service will be unavailable between 3am and 4am on the 11th April, as they have to install some security patches.
We have been advised from our business transformation team that Maple TA will be down for a short period of time to allow for implementation of GDPR regulations. The designated time for this update is April 12th 2018 between the hours of 8.00 PM – 10.00 PM. The Maple TA…
We have just received the following message from Turnitin. You may have experienced issues viewing submissions within the Feedback Studio. This was down to a service disruption affecting the performance of Turnitin and Turnitin UK. The service was affected between 8 and 10.40 this morning. NOTE: They advise that you…