Update: As of 26 September, this issue has been resolved. If you still see the below error message in any of your modules, please contact Help4U and include the module ID. What is it? As of this morning it has been brought to our attention that student membership is not syncing with Turnitin for new modules and this results in the below error message: We have contacted Turnitin to investigate this, and we will update this blog post with any ... read more

Over the past few months, we have been working to develop a timeline to release helpful hints, guides, and videos for My Dundee and related teaching tools to students when they need it. We've used student feedback and data from Blackboard to help us make sure each message is released to students at the best possible time. After the beginning of term, we plan to consult with students to make sure that the message release schedule worked and find ways ... read more

With teaching already underway for some and Welcome Week starting shortly, we've pulled together some of the key resources you may need start off on the right foot with My Dundee and other areas of our digital campus. Are You or Your Students new to the University of Dundee? If so, get off to a great start with the Getting Started with IT resource. This will cover the most common starting tasks with brief guides and links to more detailed ... read more

Hello and welcome to the University of Dundee! We’ve collected some useful guides and pointers for how to get the most out of the digital tools and resources you may encounter during your study. We recommend that you take a skim of the topics below, then bookmark this page so you can find help again quickly when you need it! Laptop loan scheme: Did you know that qualifying students can borrow a free laptop from the University of Dundee? Check ... read more

In summer 2020, we ran a number of ABC workshops for staff, we built "Blend Your Module" on LearningX - and we generally worked with staff to support them as they rebuilt their modules to work for blended learning, a blend that was pretty unpredictable heading into the winter of 2020-21. Just to add to the fun, we'd upgraded MyDundee to Blackboard Ultra, as it is much more accessible, but it was lot of tools for staff to get to ... read more

Update 12:40 BST: This issue has now been completely resolved. Turnitin have confirmed that the issue occurred between 09:14 - 12:20 BST. Update - 11:35 BST Turnitin is now accessible so students will be able to submit work and staff will be able to review and add marks and feedback. Turnitin are managing a backlog of work, so there still may be some slowness in service. Their status update page warns that similarity report generation will be delayed. If you had ... read more

Now that all modules that start in Semester 1 or 2 of 2022 have been created (this includes all modules coded SEM01, SEM12, and SEM02), it’s time to return to the process of archiving modules older than seven years. As part of our annual process, we archive modules older than seven years for a period of six months, after which they are deleted (unless continued archival is requested). It is now time to archive the next batch of modules! What ... read more

Anybody using YuJa between 17:00 and 17:30 on Wednesday, 20/07/2022 may find their access to the service interrupted and we advice everyone to avoid using YuJa during this time. Note that this post previously had the wrong date/time. The scheduled window for the work is definitely 17:00 to 17:30 on Wednesday, 20/07/2022. Apologies. What is happening? We are updating the certificate attached to the domain: 'video.dundee.ac.uk' which is used by the YuJa video management service. This is a small and ... read more

A little behind schedule due to Covid finally catching up to me, i'm pleased to publish the initial draft workflow for how lecture capture will be done in the new academic year. This is also a call for any lecturers willing and able to look over, test out and comment on the workflow to help us refine the process and write clear, concise guides ready for the formal launch of the service. Read on for more details. If you missed ... read more

Turnitin has scheduled downtime for 9 July between 00:00 and 08:00 BST. During this time, Turnitin and the related tool Gradescope will not be available to staff or students for any purpose, including submitting assignments for students, and creating assignments and marking for staff. Although we hope that any and all disruptions to service will occur within this window, you should check the Turnitin status page for the latest information. We have contacted the Examinations Office to reschedule any resit ... read more