We are writing to inform you about upcoming maintenance of the Questionmark OnDemand EU platform (ondemand.questionmark.eu) and advise of potential for downtime/disruption to the service. Maintenance window begins: Saturday, 19-May-2018, 7:00 Maintenance window ends: Saturday, 19-May-2018, 13:00 Potential for downtime/service disruption: During the maintenance window, Questionmark OnDemand customers (and participants…
Blackboard (the software powering My Dundee) run webinars covering a range of items of interest to users. In the past, these tended to be aimed at support teams, however, they have now started to run some aimed at those who work directly with the learners. There are 2 series that…
As some staff have noticed, Turnitin has had a number of short lived, but annoying, periods of down time recently. They have published a letter from the CEO, looking at the recent issues and, more critically, what they are doing to mitigate issues in the future. In particular they have said:…
This issue has now been resolved. We apologize for the inconvenience. Users have reported an issue when trying to access Questionmark OnDemand assessments on My Dundee. Affected students receive a message saying “The page cannot be displayed because an internal server error has occurred.” This issue has been reported to…
In addition to the service downtime on the 12th April, we have been notified by Maple TA that the service will be unavailable between 3am and 4am on the 11th April, as they have to install some security patches.
We have been advised from our business transformation team that Maple TA will be down for a short period of time to allow for implementation of GDPR regulations. The designated time for this update is April 12th 2018 between the hours of 8.00 PM – 10.00 PM. The Maple TA…
We have just received the following message from Turnitin. You may have experienced issues viewing submissions within the Feedback Studio. This was down to a service disruption affecting the performance of Turnitin and Turnitin UK. The service was affected between 8 and 10.40 this morning. NOTE: They advise that you…
What is a wiki? You’ve probably all used a Wiki – wikipedia is the most used wiki – but there are others. The first wiki was built by Ward Cunningham in 1994, and was designed to be a web site that is very easy to edit – you didn’t have…
We have been informed by Blackboard that Safe Assign will be unavailable between 8 AM and 2 PM (UK time) on April 2nd. [Note: This was the maintenance that was originally scheduled for March 8th] Please see below for the full message from Blackboard. On April 2nd 2018 from approximately…
IMPORTANT: Before updating the app, ensure that you have synced all papers that are on the iPad.
If you are already a user of the app, and have added one or more My Dundee modules to your ‘Class List’ in the app, you can continue to mark submissions on those modules without updating the app (for the time being)