• Issue – some files not opening for students

    What is it? We have been in contact with Blackboard about an issue were some files which have been uploaded (e.g. PDFs, PPTXs, DOCXs, etc.) are showing error messages when students try to access them. For instructors, you will still be able to open the items in normal view or…

  • My Dundee: Service interruption (17:12 to 17:25)

    From around 17:12 to 17:25 this evening (30/09/2021) My Dundee became unavailable to users, resulting in an error screen. This issue has resolved itself and the service appears to be stable again. We are now in touch with the supplier (Blackboard) to find out the cause and assess if there…

  • My Dundee downtime scheduled

    Tonight, My Dundee will have emergency maintenance that will last approximately half an hour and will occur between 02:00 and 03:00 BST.  If you will be working near this time, please save your work and log out before 2 AM to ensure you don’t lose any work! We expect the…

  • Name change: ‘Content & Tools’ and ‘LTI item’ is now ‘External apps’

    This is a minor change but from the 23rd of June the menu items in your My Dundee modules and Organisations titled ‘Content & Tools’ and ‘LTI item’ will both be changed to ‘External Apps’. This functionality allows users to add content from external apps such as Turnitin and YuJa….

  • A Reminder about Blackboard Assignment Marking Workflows

    When marking Blackboard tests/assignments it is recommend that you annotate using the in-built annotation tools in My Dundee.  If you do encounter any issues with this, please raise a ticket via Help4u. If you need to mark offline, we recommend staff use Adobe Acrobat Reader to annotate/create comments.   Students should…

  • Chrome’s inbuilt live captioning tool – with Collaborate (and everything else)

    Auto captioning in Chrome Google have made automatic captions available since last summer on selected Android phones. Google has also used Canary (the beta channel for Chrome) to test them for wider use. Right from the start, several people started to investigate whether or not it would work with Collaborate…