Issue reported by Blackboard
This issue relates to Blackboard Collaborate. We have copied the below from Blackboard’s status page. You can access the original article on Blackboard’s site (sign-up required).
Product: Collaborate – Ultra Experience
Known Issue Summary
When using Mac OS “Big Sur” 11.0 or “Catalina” 10.15 and Safari 14 with Collaborate Ultra the audio a user hears is breaking up or cracking.
Our engineer team( Blackboard) is aware of the issue and they are working on a fix.
Mac OS “Big Sur” 11.0 and Safari 14
Mac OS “Catalina” 11.0 and Safari 14
If Safari 14 is installed on your computer, please plan on using either Google Chrome or Mozilla Firefox with Collaborate Ultra sessions.