YuJa: Scheduled Service Interruption

Anybody using YuJa between 17:00 and 17:30 on Wednesday, 20/07/2022 may find their access to the service interrupted and we advice everyone to avoid using YuJa during this time.

Note that this post previously had the wrong date/time. The scheduled window for the work is definitely 17:00 to 17:30 on Wednesday, 20/07/2022. Apologies.

What is happening?

We are updating the certificate attached to the domain: ‘video.dundee.ac.uk‘ which is used by the YuJa video management service.

This is a small and simple job, but while the work is undertaken, anyone using the service during this time will find it inaccessible or get a connection error. The actual time the service is interrupted my be just a few minutes, but to avoid lost data we advise people not to use the service during this time.

Note that this includes the use of YuJa within My Dundee.

When is it happening?

The work is scheduled to happen between between 17:00 and 17:30 on Wednesday, 20/07/2022 .

Who will this affect?

Everyone using the service will be affected.

Why is it happening

This work is required to ensure the essential security certificate connected to the services domain (video.dundee.ac.uk) is kept up to date.

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