Turnitin issues – Resolved!
Update:
Turnitin have confirmed that the issue has now been resolved. They have also updated their status page to confirm that the issue occurred between 10:19 – 15:31 GMT.
If you are still having any issues, please let us know via Help4U!
Original Issue — 16/01/2023 at 11:08 GMT:
Turnitin have just advised that there are current issues including slowness when opening Similarity reports as well as when adding marks or feedback.
We have also had reports over the weekend of intermittent issues accessing the service. Those appear to have been resolved and the only current problem we are aware of is the service degradation with Similarity reports and issues adding marks and feedback.
We will update this blog with any new information, including when this issue has been resolved. You can also check Turnitin’s status update page for further information.
This is also preventing students from seeing the comments on their graded work.
Hi Paul,
Thank you for letting us know! Luckily the issue is resolved, but we’ll keep an eye out for any lingering calls in Help4U from students.
Best,
Laura