The Integrated Video Project is entering an exciting new phase as we work towards the release of a brand new service to support the creation and distribution of video content for education and all other areas of the university. Today, we’re excited to announce the selection of a new video…
In early August, we communicated our intentions to purge older and unused video content from YuJa, a necessary step towards managing our escalating storage demands. A technical hitch caused us a slight delay, but we are now positioned to commence the archiving process on Friday, 10th November, at 9am. We…
There’s been a slight delay in the procurement phase of this project. Despite this, I’m pleased to announce that the Invitation-to-Tender has been issued on Public Contracts Scotland, where we’re awaiting responses from vendors. Importantly, this delay does not affect our target launch of June 2024. We’ll still be running…
In recent years, we have made significant gains in enhancing our video capabilities to better support student learning. From lecture capture and hybrid delivery to the production of rich asynchronous video content, the university has been committed to leveraging technology to improve the learning experience. However, we acknowledge that there…
I am pleased to announce that our colleagues in DTS have completed a thorough investigation to address the unreliability issues that impacted lecture recordings this semester. A new version of the YuJa recording software is now being deployed, which promises to resolve the issues that were present in the previous…
Users have continued to experience reliability issues when recording lectures using the YuJa video software. The project team is continuing to work with the vendor to isolate and resolve these issues but read on to find out more about what’s happening, how we’re working to find a resolution and what…
In 2023, we are launching a new twice yearly Digital Education Services Evaluation survey. This is part of a new service improvement strategy that will combine user feedback, anonymous usage data and statistics taken from Help4u to help us monitor the effectiveness of the services we provide and prioritise service…
Yesterday (10/11/2022), on-campus users experienced difficulties accessing My Dundee. Although we are still investigating the root cause, the issue appears to have been resolved. Read on for more information. What happened? Yesterday 10/11/2022, some users attempting to access My Dundee while on a university network e.g. Eduroam or on a…
Blackboard Ally works with My Dundee to gauge the accessibility of your content. Ally provides guidance and tips for lasting improvements to your content accessibility. The launch of Blackboard Ally coincides with the new legislation regarding digital accessibility. As of 23, September 2019, every new resource you publish is required by law to…
As we come to the end of week one for most modules, we thought it would be a good idea to compile a list of the frequent questions and issues that have arisen so far with our new lecture capture workflow. These will likely end up in knowledge articles in…