• Resolved: My Dundee service incident on 03/12/24

    Blackboard (My Dundee) has reported a global incident on 03 December 2024 – Blackboard API/Blackboard LTI service is currently unavailable. This is likely to affect access (through My Dundee) to connected services such as Turnitin and Panopto. During this time you may also experience intermittent slowness when accessing the service…

  • Scheduled Downtime for My Dundee on December 14, 2024

    My Dundee (Blackboard) will undergo essential maintenance on Saturday, December 14, 2024. This planned update is part of a larger maintenance schedule managed by Blackboard, our platform vendor, and will ensure enhanced performance and stability for all users. Maintenance Details During this time, My Dundee will be temporarily unavailable. We…

  • Turnitin service incident on 28/10/24

    This was resolved on 28/10/2024. Turnitin has reported an incident on 28 October 2024. Turnitin Feedback Studio is currently experiencing an unexpected service incident. During this time you may experience intermittent slowness when accessing the service resulting in errors including when logging in, submitting and accessing reports. We appreciate your…

  • My Dundee Course Content Page Enhancement

    What is it? It is a course page enhancement with the module of ‘My Dundee’ . This enhancement is introduced by our VLE vendor Blackboard in order to enhance user experience by improving the structure of the page, differentiation between various course elements, and the presentation of top-level and nested…

  • Turnitin service incident on 09/08/24

    Turnitin has reported an incident on 09 August 2024. Turnitin Feedback Studio is currently experiencing an unexpected service incident. During this time, you may intermittently find that Similarity Reports are stuck processing, or experience issues in downloading a copy of a Similarity Report and/or digital receipt. We appreciate your patience…

  • Important Notice: My Dundee- Blackboard Announcement Email Issue

    We are aware of an incident on My Dundee where users have been receiving announcements via email since this morning. We suspect that these emails are due to both the ’email announcement’ and ‘schedule announcement’ options being selected, causing historical announcements to be processed retroactively. This is impacting Blackboard users…

  • What’s New in My Dundee for AY2425

    Excited to announce a session on ‘ What’s New in My Dundee for AY2425’ . This session will take you through the recent changes made along with updates from Blackboard. Session Details are as follows Date: Tuesday, 9th July 2024 Time: 11:00 AM – 11:45 AM  Duration: 45 minutes, with a…

  • Archival of 7-year-old content from My Dundee (2024)

    Now that all modules that start in Semester 1 and 2 of 2024 have been created (this includes all modules coded SEM01, SEM02, SEM12,SEM00), it’s time to return to the process of archiving modules older than seven years. As part of our annual process, we archive modules older than seven…

  • Question Bank generation from Ultra Documents

    What is it ? Question Banks are collections of questions that can be reused across multiple assessments. Utilising the AI Design Assistant, you can generate question banks from a Ultra Document to evaluate students’ understanding efficiently. Steps to Generate a Question Bank Step 1: Select “Generate question bank” Within your…

  • Generate Images Using Blackboard AI Design Assistant

    What is it ? Blackboard Design Assistant gives you an option to choose royalty free image using ‘Unsplash’ for your Learning module. What does it do ? This feature provides the option to search for royalty free images in ‘Unsplash’ within your module. There is the further option to edit…