• Resolved – My Dundee Issue Searching for Modules

    Update: Blackboard released a fix for this issue on Friday 11th February 2022 – the issue should now be resolved. An issue has been reported with My Dundee where searching for a module is triggering rapid page flickering until the browser refreshes. Blackboard are aware of the issue and it…

  • Resolved – Turnitin Issues

    Update: All issues resolved as of 14:45 GMT on 08/2/22. Today (08/02/2022), Turnitin experienced a brief window when users may have experienced one of the errors below. Between approximately 11:30 and 11:50 GMT, users could not upload assignments (students directly uploading assignments and staff uploading assignments on behalf of students)….

  • School contacts

    We have collected some key contacts for each school so that you can tell at a glance where you may need to go for help! If you have any updates for this list, please let us know at ctil@dundee.ac.uk , and we can get it corrected!

  • Hybrid Update #11: Successes and Challenges

    Having weathered the storm that took out power in Stonehaven, I’m back with another hybrid teaching spaces update. Today, I want to to reflect on how it’s gone in our first two weeks of the semester and get an update on the ongoing work to roll out Dual-Mode to the…

  • Resolved: YuJa Service Incident

    Update: 21/01/2022 at 3:30 PM GMT – YuJa have confirmed that the issue is resolved and we have tested and confirmed this as well. If you have any further issues, please let us know ASAP by logging a call in Help4U. 21/01/2022: We have had reports from approximately 1 PM…

  • Turnitin new feature – exclude templates

    Turnitin has recently added a new feature you can use when you create your assignments. In the Optional settings area of the set-up, you can find a section for Exclude assignment template. You can either upload a file or add text directly by using the ‘Create Custom Template’ button. We…

  • Hybrid Update #10: What to expect next week

    An enormous amount of effort is happening in the background to meet our previously revised target of having 22 Dual-Mode rooms ready for next week, with the remaining 28 upgraded by the end of January. In today’s post, I want to give you a quick progress update, let you know what to do if you are booked into a Hybrid Teaching Space in the next few weeks and link to our new room tracking page so you can keep track of our progress.

  • Hybrid Update #9: Dual-Mode for Sem 2

    mester 2 just over a week away, I want to be clear and open with where we are with the roll out of Dual-Mode in this post. The bottom line is that we will be unable to meet our target of upgrading the full 50 rooms in time for the 17 January. We have revised our target to deliver 22 rooms, with the rest being commissioned before the end of January. Working with Timetabling, we’ll make every effort to ensure ongoing work does not interfere with teaching, including weekend and evening work. Note that the existing Capture & Stream infrastructure will remain in place until a room is upgraded and commissioned.

  • Turnitin Service Incident 15/12/21

    Turnitin has confirmed that they experienced an unexpected service incident on 15/12/21 from 15:22 to 16:10 GMT. We apologise for any stress or confusion this may have caused if you tried to access Turnitin during this time. You can see information on this issue on their status page. We have…

  • A Christmas Gift from CTIL

    We can’t believe Christmas has come around again already! For our present to you this year we have collated 12 days of websites to inspire and entertain you this festive season. Wishing you a very Merry Christmas and a well-deserved break! Click on the present image to open the gift!