My Dundee Blog

  • Hybrid Update #9: Dual-Mode for Sem 2

    • 07/01/2022
      • CTIL
      • Hybrid Teaching
      • Technology Enhanced Spaces
    • Hamish Loveday

    mester 2 just over a week away, I want to be clear and open with where we are with the roll out of Dual-Mode in this post. The bottom line is that we will be unable to meet our target of upgrading the full 50 rooms in time for the 17 January. We have revised our target to deliver 22 rooms, with the rest being commissioned before the end of January. Working with Timetabling, we’ll make every effort to ensure ongoing work does not interfere with teaching, including weekend and evening work. Note that the existing Capture & Stream infrastructure will remain in place until a room is upgraded and commissioned.

  • Hybrid Update #8: Dual-Mode rollout schedule

    • 26/11/2021
      • CTIL
      • Hybrid Teaching
      • Technology Enhanced Spaces
    • Hamish Loveday

    This update is a big one as we’re ready to share our Dual-Mode roll out plan for hybrid teaching and give you a heads up about the upcoming onboarding opportunities that will help you get comfortable with the new facilities.

  • Upcoming Enhancement to the Questionmark OnDemand Login Process (Staff Only)

    • 16/11/2021
      • CTIL
      • Questionmark
    • Karen Beattie

    What is happening? On Wednesday 17th November, we’re updating Questionmark OnDemand (QMOD) to ensure that all users access the system using single sign on (SSO) helping our users stay safe online with multi-factor authentication (MFA). Students already access the system using SSO, so this update is only applicable to staff…

  • Hybrid Update #7: Dual Mode Pending & Student Feedback

    • 05/11/2021
      • CTIL
      • Hybrid Teaching
      • Technology Enhanced Spaces
    • Hamish Loveday

    It’s feeling a bit too long since our last update so apologies for the gap. Today I’d like to give a brief update about where we are with Dual Mode installations and share more of the feedback we’re getting from students both from a technical and teaching perspective. Look out…

  • Removal of unused Organisations in My Dundee

    • 28/10/2021
      • CTIL
      • My Dundee
    • Laura Gauld

    To help keep things tidy, we’ll be removing old and unused organisations from My Dundee. Read more to find out if this will affect you.

  • Issue – some files not opening for students

    • 19/10/2021
      • CTIL
      • My Dundee
      • Service News
    • Laura Gauld

    What is it? We have been in contact with Blackboard about an issue were some files which have been uploaded (e.g. PDFs, PPTXs, DOCXs, etc.) are showing error messages when students try to access them. For instructors, you will still be able to open the items in normal view or…

  • Hybrid Update #6: Week one feedback

    • 04/10/2021
      • CTIL
      • Hybrid Teaching
      • Technology Enhanced Spaces
    • Hamish Loveday

    Hi again everyone, I hope this week’s update finds you well as we move into our second week of teaching. I think it’s fair to say that last week was unlike any previous first weeks, with many people I’ve spoken to expressing a mix of uncertainty as we step back…

  • My Dundee: Service interruption (17:12 to 17:25)

    • 30/09/2021
      • CTIL
      • My Dundee
    • Hamish Loveday

    From around 17:12 to 17:25 this evening (30/09/2021) My Dundee became unavailable to users, resulting in an error screen. This issue has resolved itself and the service appears to be stable again. We are now in touch with the supplier (Blackboard) to find out the cause and assess if there…

  • My Dundee downtime scheduled

    • 27/09/2021
      • CTIL
      • My Dundee
    • Laura Gauld

    Tonight, My Dundee will have emergency maintenance that will last approximately half an hour and will occur between 02:00 and 03:00 BST.  If you will be working near this time, please save your work and log out before 2 AM to ensure you don’t lose any work! We expect the…

  • Hybrid Update #5: Start of Teaching

    • 24/09/2021
      • CTIL
      • Hybrid Teaching
      • Technology Enhanced Spaces
    • Hamish Loveday

    This is the final update before the start of teaching on Monday and I want to focus on three important areas: re-visit the key facts about Hybrid Teaching, share the most up-to-date guidance on using Capture & Stream, and finally, talk you through the support framework that will be in…

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