From approximately 10:30 BST today (20 April 2023), we had reports from some users who were unable to access Turnitin. We have confirmed that this is due to a global DNS error that Blackboard has reported on their status page. Although this is an issue that originate with Blackboard (My…
In recent years, we have made significant gains in enhancing our video capabilities to better support student learning. From lecture capture and hybrid delivery to the production of rich asynchronous video content, the university has been committed to leveraging technology to improve the learning experience. However, we acknowledge that there…
On February 5, Turnitin reported a service incident that entirely prevented users from accessing Turnitin. They marked this as resolved that day, but we recieved several reports from a variety of users on the morning of Monday the 6th that there were still on-going issues. According to our internal records,…
During the Week beginning 20th Feb, we will be running a week of events to help support our teaching community develop their understanding around accessibility requirements and the skills to create more accessible content.
Update: Turnitin have confirmed that the issue has now been resolved. They have also updated their status page to confirm that the issue occurred between 10:19 – 15:31 GMT. If you are still having any issues, please let us know via Help4U! Original Issue — 16/01/2023 at 11:08 GMT: Turnitin…
Removal of recordings in Collaborate prior to the 21/22 AY Over the past few years, we have spoken about how we will be removing older recordings. This is for two main reasons – the first and most timely is that we need to reduce our overall storage footprint. The second…
A bit of Background During the academic year 20-21, in CTIL we had discussed various ways to enable staff to share good practice. Trying to persuade people to write blog posts was challenging, staff often didn’t have the time. We knew, however, that many staff liked to talk about what…
Yesterday (10/11/2022), on-campus users experienced difficulties accessing My Dundee. Although we are still investigating the root cause, the issue appears to have been resolved. Read on for more information. What happened? Yesterday 10/11/2022, some users attempting to access My Dundee while on a university network e.g. Eduroam or on a…
Over the summer, the option to use student progress tracking became available in your modules. At that time, this was just for your students so they could track their own progress to see what items they had reviewed or completed (in the case of Blackboard tests and assignments). With the…
Update 12 October 2022 – This issue has now been resolved! If you continue to have any problems uploading files, please let us know via Help4U! What is it? We have had reports in today, 10 October 2022, of instructors trying to upload PDFs, Word documents, PowerPoints, or image files…