• Issue – some files not opening for students

    What is it? We have been in contact with Blackboard about an issue were some files which have been uploaded (e.g. PDFs, PPTXs, DOCXs, etc.) are showing error messages when students try to access them. For instructors, you will still be able to open the items in normal view or…

  • Hybrid Update #6: Week one feedback

    Hi again everyone, I hope this week’s update finds you well as we move into our second week of teaching. I think it’s fair to say that last week was unlike any previous first weeks, with many people I’ve spoken to expressing a mix of uncertainty as we step back…

  • My Dundee: Service interruption (17:12 to 17:25)

    From around 17:12 to 17:25 this evening (30/09/2021) My Dundee became unavailable to users, resulting in an error screen. This issue has resolved itself and the service appears to be stable again. We are now in touch with the supplier (Blackboard) to find out the cause and assess if there…

  • My Dundee downtime scheduled

    Tonight, My Dundee will have emergency maintenance that will last approximately half an hour and will occur between 02:00 and 03:00 BST.  If you will be working near this time, please save your work and log out before 2 AM to ensure you don’t lose any work! We expect the…

  • Hybrid Update #5: Start of Teaching

    This is the final update before the start of teaching on Monday and I want to focus on three important areas: re-visit the key facts about Hybrid Teaching, share the most up-to-date guidance on using Capture & Stream, and finally, talk you through the support framework that will be in…

  • Hybrid Update #4: Hands-on sessions, documentation & mobile kits

    In todays update, we’re pleased to announce some bookable hands-on time for Capture & Stream and the release of some early documentation for that teaching mode. We’re doubly pleased to be able to announce that we are moving forward with the provision of mobile Capture & Stream kits that will…

  • Hybrid Teaching 101: Capture & Stream experience webinar

    By popular demand, we’re ready to offer two live webinar sessions looking on our first hybrid teaching mode, ‘Capture & Stream’. They will walk you through the workflow, highlighting and demonstrating the key steps and offering a chance to ask questions and offer feedback. To find out more and sign…

  • Hybrid Update #3: I made a vlog!

    In this week’s post we start off with some key updates and answer some questions we’ve been getting this week. We also have details of our communication plan, an update on the project team’s current activities and we’ve attached a copy of last week’s project board update. Finally, as a…

  • Hybrid Teaching Update #2: Early progress

    I am off on leave for 2 weeks but I wanted to get a quick post out before I’m dragged away from the computer by my children. By popular demand you’ll find the list of 50 rooms that have been earmarked for hybrid listed below. I’ve also added a little…

  • Hybrid Teaching Update #1: Lights, cameras, action!

    As lockdown restrictions ease and we tentatively reintroduce in-person sessions to our teaching, Hybrid has become a hot topic. It offers a much-needed flexibility to run sessions with in-person and online students simultaneously, a key advance as we enhance the experience of our students in a continually changing world. In this message, I am pleased to offer some initial detail of this initiative and our plans for this new area of teaching capability going forward.