Due to a significant drop-off in the attendance of the Lecture Capture drop-ins, we will be reducing the hours of this service. From the week commencing 17 October 2022, there will only be a single weekly hour-long drop-in session. This will be held in the same place, the IT building on…
Update 12 October 2022 – This issue has now been resolved! If you continue to have any problems uploading files, please let us know via Help4U! What is it? We have had reports in today, 10 October 2022, of instructors trying to upload PDFs, Word documents, PowerPoints, or image files…
As we come to the end of week one for most modules, we thought it would be a good idea to compile a list of the frequent questions and issues that have arisen so far with our new lecture capture workflow. These will likely end up in knowledge articles in…
Update: As of 26 September, this issue has been resolved. If you still see the below error message in any of your modules, please contact Help4U and include the module ID. What is it? As of this morning it has been brought to our attention that student membership is not…
Over the past few months, we have been working to develop a timeline to release helpful hints, guides, and videos for My Dundee and related teaching tools to students when they need it. We’ve used student feedback and data from Blackboard to help us make sure each message is released…
With teaching already underway for some and Welcome Week starting shortly, we’ve pulled together some of the key resources you may need start off on the right foot with My Dundee and other areas of our digital campus. Also, don’t forget to enrol any colleagues who need access to your…
In summer 2020, we ran a number of ABC workshops for staff, we built “Blend Your Module” on LearningX – and we generally worked with staff to support them as they rebuilt their modules to work for blended learning, a blend that was pretty unpredictable heading into the winter of…
Update 12:40 BST: This issue has now been completely resolved. Turnitin have confirmed that the issue occurred between 09:14 – 12:20 BST. Update – 11:35 BST Turnitin is now accessible so students will be able to submit work and staff will be able to review and add marks and feedback. Turnitin…
Now that all modules that start in Semester 1 or 2 of 2022 have been created (this includes all modules coded SEM01, SEM12, and SEM02), it’s time to return to the process of archiving modules older than seven years. As part of our annual process, we archive modules older than…
Anybody using YuJa between 17:00 and 17:30 on Wednesday, 20/07/2022 may find their access to the service interrupted and we advice everyone to avoid using YuJa during this time. What is happening? We are updating the certificate attached to the domain: ‘video.dundee.ac.uk‘ which is used by the YuJa video management…