• Blackboard app – updates coming soon

    Updates for both iOS and Android users Students may have noticed that grades in the Marks area of the Blackboard app are colour coded; however, the colour coding doesn’t match Dundee grading scales – they’re based on US grading scales – which means that marks have to be above 92%…

  • Tip of the Week: Link to specific times in a video

    We all like to add video content, however sometime when we add a video it is good to start the video at a specific point. In this tip of the week I will show you how to do this in both YouTube and Vimeo. YouTube – right click YouTube is…

  • Turnitin – degraded performance

    Turnitin in report that there were issues overnight. The areas affected were: Turnitin Paper Submissions, Turnitin Feedback Studio Grading Access. They state: “During this time, you may experience issues when trying to submit and may also find that Similarity Reports are unavailable. We invite you to track the progress of…

  • Collaborate Ultra: March Update

    We have already posted that the March update to Collaborate Ultra will mean that you’re no longer able to use Internet Explorer for Collaborate – and that IE / older versions of Safari no longer support Blackboard anyway. What’s happening? On March 21st, Collaborate Ultra will be updated, as part of…

  • My Dundee no longer supports Internet Explorer

    What’s happening Blackboard Learn, the service My Dundee is based on, no longer officially supports Internet Explorer. This means that although it may continue to work for most activities, it will become increasingly unreliable as new feature and updates are added. If you encounter any issues when using My Dundee,…

  • Service Issue: Collaborate Ultra – Resolved

    Updated: This is now working as expected. If you have further questions, please contact help4U We are aware of an issue affecting Collaborate Ultra, and are working to investigate the reason, and to restore the service. At present, starting Collaborate Ultra results in an error message.

  • Important change on the 4th June: A new way to navigate My Dundee 

    At the start of June, we’ll be updating My Dundee to incorporate Blackboard’s new Ultra Base Navigation. This sleek new interface provides a modern look and feel and will save you time with simpler workflows and easier access to important information. The change will only affect the main navigation of My Dundee: it won’t affect modules or organisations, and won’t require you to do or change anything unless we notify you directly. Please read on for further details.

  • Tip of the Week: Using + to make an email alias

    What’s an email alias? An email alias is simply an alternative email address. While you may be able to set up a totally different alias via your email provider, it’s also possible to use a + to create multiple different email addresses. What happens? With Gmail all of these messages…

  • Service issue: Turnitin (resolved)

    Update: Turnitin reports that all services are now up and running again (16/02/2019) Message from Turnitin: We’ve fixed it! Due to an unexpected database issue, users of Turnitin and Turnitin UK may have been unable to log in,  submit or grade papers today. Users accessing Turnitin and Turnitin UK through…

  • Collaborate Ultra – March update

    What’s happening? Collaborate Ultra is regularly updated. The update that is scheduled for March includes (among other things) security updates that may affect users at Dundee Who’s affected? Those who use Collaborate Ultra, and the following browsers Internet Explorer 11 (the default browser for those using Windows 7 – i.e….