Update: (06/04/22 at 14:50): Turnitin have confirmed that there was overall service degradation between April 4th 17:30 – April 6th 12:40 BST. This consisted of overall slowness, issues saving comments and Quickmarks, and an “Pool “ev-app-yang-POOL” error message. Within that time frame, from approximately 11:-00 – 13:00 BST, there was…
Good afternoon everyone, I hope you are all well and beginning to take a bit of a break with Easter on the horizon. You haven’t heard much (or anything!) from me via blog post as I tend to hide behind the scenes working on the operational side of the Hybrid…
If you or your school uses Enterprise Surveys, please read this process update closely and share it with any relevant person in you school! What is it? This is a tool provided by Blackboard (My Dundee) to deploy anonymous end of module surveys. Check out our guide for more information!…
Update (15 March 2022) Turnitin have now resolved this issue, and the Feedback Release Date will determine when marks and feedback are released to students, as it should. You can review Turnitin’s Status Update here. In the new release of Blackboard which is due to go live today, 03 March…
Update: Turnitin has informed us that the following should fix this error. If the error still persists please log a call with help4u with FAO CTIL in the title. The error message “Sorry, we could not process your request. Invalid or missing state” can usually be resolved by editing your…
Access to reliable and appropriately equipped teaching facilities have been an ongoing concern for the teaching community, especially as we increase our in-person activities. Something as simple as a malfunctioning visualizer or not being able to access in-room support can have a big impact on teaching activities, stressing the lecturer…
Update: Blackboard released a fix for this issue on Friday 11th February 2022 – the issue should now be resolved. An issue has been reported with My Dundee where searching for a module is triggering rapid page flickering until the browser refreshes. Blackboard are aware of the issue and it…
Update: All issues resolved as of 14:45 GMT on 08/2/22. Today (08/02/2022), Turnitin experienced a brief window when users may have experienced one of the errors below. Between approximately 11:30 and 11:50 GMT, users could not upload assignments (students directly uploading assignments and staff uploading assignments on behalf of students)….
We have collected some key contacts for each school so that you can tell at a glance where you may need to go for help! If you have any updates for this list, please let us know at ctil@dundee.ac.uk , and we can get it corrected!
Having weathered the storm that took out power in Stonehaven, I’m back with another hybrid teaching spaces update. Today, I want to to reflect on how it’s gone in our first two weeks of the semester and get an update on the ongoing work to roll out Dual-Mode to the…