Update 12:40 BST: This issue has now been completely resolved. Turnitin have confirmed that the issue occurred between 09:14 – 12:20 BST. Update – 11:35 BST Turnitin is now accessible so students will be able to submit work and staff will be able to review and add marks and feedback. Turnitin…
Now that all modules that start in Semester 1 or 2 of 2022 have been created (this includes all modules coded SEM01, SEM12, and SEM02), it’s time to return to the process of archiving modules older than seven years. As part of our annual process, we archive modules older than…
Turnitin has scheduled downtime for 9 July between 00:00 and 08:00 BST. During this time, Turnitin and the related tool Gradescope will not be available to staff or students for any purpose, including submitting assignments for students, and creating assignments and marking for staff. Although we hope that any and…
We are at that time of year again – all SEM1, SEM2, and SEM12 (year-long) modules will be created on the 20th of June. CTIL has been in contact with schools to confirm a few minor updates to the templates. The default changes are: Updated URLs for links (e.g. accessibility…
Update: (10/05/22 at 14:40) Turnitin have resolved the issue. They have confirmed that it occurred between 10:22 and 14:05 BST. Turnitin have reported that they are currently experiencing service degradation. This includes delays in generating or showing similarity reports, and they are also reporting degraded service for Turnitin submissions. If…
Update: 29/04/22 at 12:21 BST – Turnitin have resolved the issue and we can confirm that service is restored. The issue appears to have occurred between 10:04 and 11:34 BST. Users were able to access Turnitin from approximately 10:45 BST, but there were still service issues including delays for generating…
Update: (06/04/22 at 14:50): Turnitin have confirmed that there was overall service degradation between April 4th 17:30 – April 6th 12:40 BST. This consisted of overall slowness, issues saving comments and Quickmarks, and an “Pool “ev-app-yang-POOL” error message. Within that time frame, from approximately 11:-00 – 13:00 BST, there was…
If you or your school uses Enterprise Surveys, please read this process update closely and share it with any relevant person in you school! What is it? This is a tool provided by Blackboard (My Dundee) to deploy anonymous end of module surveys. Check out our guide for more information!…
Update (15 March 2022) Turnitin have now resolved this issue, and the Feedback Release Date will determine when marks and feedback are released to students, as it should. You can review Turnitin’s Status Update here. In the new release of Blackboard which is due to go live today, 03 March…
Update: Turnitin has informed us that the following should fix this error. If the error still persists please log a call with help4u with FAO CTIL in the title. The error message “Sorry, we could not process your request. Invalid or missing state” can usually be resolved by editing your…